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Our services – an overview

HVV – on track for where you want to go

19 regional train services and 3 AKN lines provide fast, direct links throughout the Hamburg region - whatever the traffic conditions on the roads may be like.
Underground and rapid transit services (U and S) keep running through the night in the Hamburg urban area at weekends and in the night before a public holiday. Regional trains in some cases offer night-time services at weekends.
On top of this there is a network of buses with many MetroBus and some StadtBus lines which connect with the rapid transit trains. You can find easily understandable information at all rapid transit stations so that you can find your way around without any trouble.  

Buses come in all varieties

MetroBus
This network within the network – 22 MetroBus lines – stands for fast, direct links, reliable connections and services every few minutes. The MetroBus lines run direct connections into the city centre and central districts as well as linking outlying districts without a detour through the centre – and there is no extra charge.
MetroBuses have the numbers 1-15 for the services to the city centre or central districts and 20-27 for connections between outlying districts.

Express bus (SchnellBus)
The rapid transit network is supplemented by 8 Express Bus lines (which charge a supplement) and provide direct links from residential areas into the city centre without changing lines.
The remit of the service has changed since it was introduced: passengers wanted further stops to be served, and so the journey time is now about the same as the lines without any extra charge. The main feature of the Express Buses is therefore now extra comfort or service, but the name has stuck.
Express Buses have two-digit numbers from 31 to 39. Lines 48 and 49 run a special  service with minibuses to negotiate the steep, narrow roads in Blankenese. 

City and regional lines (StadtBus and RegionalBus)
City and regional bus lines can be recognized by their three-digit numbers (outside Hamburg four digits).

Night buses (NachtBus)
U and S-Bahn as well as many MetroBus- und StadtBus lines run through the night for you at weekends. On top of this, there are also several night bus lines, mainly to serve outlying districts and the surrounding communities.  
In the nights from Sundays to Thursdays we offer you a network of 19 special night bus lines which run after the rapid transport services close down at about 0.30 am. The central departure and interchange point for these is Rathausmarkt. The night buses leave from there to almost every part of the city – all through the night. Night bus lines always have three-digit numbers from 600-688.

Shuttle buses (EilBus)
Get where you want fast and direct at no supplementary cost– no problem with the 4 EilBus lines!
They link housing estates and the nearest U/S rapid transport station – into the city centre in the morning and back out again in the late afternoon.
The EilBus shuttle buses can be recognized by an E and a double-digit line number.

Dial-a-Ride services (Anruf-Sammel-Taxi / Anruf-Bus / Anruf-Sammel-Mobil)

Dial-a-ride taxis or minibuses - Anruf-Sammel-Taxi (AST), Anruf-Bus (AB) and Anruf-Sammel-Mobil (ASM) are a special demand-responsive mobility service within the HVV framework.

These services are available in certain districts at certain times, giving you on-demand flexible mobility.  Please phone and tell us in plenty of time when you want to travel so that we can arrange transport at the time you wish.

Harbour ferries

There are 7 ferry lines which run in the port of Hamburg and along the River Elbe. They have double-digit numbers starting with 61. Your HVV ticket lets you “weigh anchor” – and by the way: if you ever feel like taking a cruise along the Elbe or on the Alster just for the fun of it, there is also a wide range of pleasure or party excursions and tours you can book. Of course these cost extra: HVV tickets are not valid here.

Service quality standards

The services on offer from the HVV are subject to regulations. The timetables of the services are based on these and depend on the demand for services, the day of the week and time of day as well as the traffic situation in the area concerned and the type of transport used. These regulations can be viewed under the following link (german).