No more digging in your pockets for change on the bus or at the ticket machine! The annual subscription 24/7 season ticket is delivered to you by post and the monthly fare is paid by direct debit from your bank account.
With an annual subscription 24/7 season ticket, you save nearly 20% compared with a monthly season ticket.
Don’t be afraid to commit yourself:
If you cancel it within the first 12 months, you only have to pay the difference between a monthly and a 24/7 all-year subscripttion season ticket for the months you have used it. This means that although you do not save anything, you also don’t have to pay anything on top.
Depending on the routes and times you travel most often, you can choose the type of season ticket and validity which best suits your needs. If the variant you have chosen no longer suits your needs, you can change your 24/7 all-year subscripttion season ticket starting from the next month. We will take care of making the changes – fast, without hassle and free of charge.
On weekends and public holidays you can use the general subscription season ticket in fare rings ABCDE – irrespective of the area it is normally valid for. You can then take 1 adult and 3 children aged 6 - 14 along with you free of charge. That also applies on Christmas Eve and New Year’s Eve.
N.B.: this advantage only applies to the 24/7 all-year subscription season ticket, not for concessionary season tickets (i.e. for schoolchildren, apprentices/students and senior citizens) and to monthly season tickets.
There are 2,400 bicycles waiting for you at something like 200 bike hire stations in Hamburg and Lüneburg. HVV subscription clients get a reduction of 25 % on the price per minute. And you get special rates at our car hire and car sharing partners too.
There’s a ticket inspector asking to see your ticket and you have forgotten to take your subscription pass with you – annoying, but not a problem. All you need to do is to present your personal pass and sticker later at one of the designated HVV service centres and pay a handling charge of 2.50 €.
If you have lost your season ticket pass, you can get a replacement pass from your HVV subscription season ticket customer care department. Please don’t forget to bring a passport photo and proof of identity with you. We will debit the handling fee of 20 € from your account.
If you were confined to bed for longer than 21 days or have been on reconvalescence treatment ordered by a doctor and you present suitable proof of it to us, we will reimburse the fare money for the time you were unable to travel.
Citizens of Hamburg can get a subsidy of 20,80 € per person and month towards the cost of HVV monthly and annual subscription season tickets as well as on the ProfiCard from the Free and Hanseatic City of Hamburg with the Sozialkarte.