1. Download app
Simply download the ioki Hamburg app for iOS or Android and register.
2. Enter your start and destination address
Enter your start and destination address and we will immediately show you which vehicle can pick you up. You will either be driven from your exact starting address to a (virtual) station near your destination or we will take you from a (virtual) station to your exact destination. However, you cannot decide, which one of the two will be the station, this will be selected by our algorithm – but be sure, we will always find the fastest way for you!
3. Book and pay your ride
Once we have found a suitable driver for your request, you can book your trip and pay directly in the app with your stored credit card or you show a valid HVV ticket directly to the driver. In the app, you can follow the vehicle live on its way.
4. Share your ride
While driving, your vehicle may collect additional passengers who have a similar destination. Through these carpools, we can bundle several travel requests, optimally utilise our vehicles and thus also the roads and relieve the environment.
5. Rate your ride
Once you've arrived, you can give us feedback and rate your ride. Finally, we'll navigate you to your final destination, if necessary