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In and around Hamburg

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In and around Hamburg

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Hello and Moin!

It’s nice that you have found a new home here. Setting up home somewhere new always means a fresh start for your mobility too. Where is the nearest bus stop? When does the next train leave?

To help you get quickly from point A to point B without any hassle, the Hamburg Public Transport Association (Hamburger Verkehrsverbund - hvv) runs a comprehensive and tightly meshing network of services. Wherever you want to go, you can easily get there by bus, train and ferry.

We have put together the most important information for you here:

hvv.de

Under the header Timetables you can find your route in no time at all. 

The hvv App

Just enter your start point and destination and your preferred time to leave or arrive. And you get your connection straight off, with the nearest stop or station, travel time including walking and the price for a Single Ticket.

Person to person

You can reach us on our hvv Infoline under 040/19 449. If you need personal advice, just go into one of our many service centres and sales points – there is bound to be one near you. We look forward to seeing you there.

We have just the right ticket for every passenger.
Whether you are travelling on your own or in a group, frequently or only now and then, short distances or long trips – we have the right ticket for you. Children up to the age of 6 don’t need a ticket at all on our services.

Single and Day Tickets

For all those who only travel by bus and rapid transit now and again, we have single and day tickets.

Single Tickets take you directly where you want to go – and you can change lines or interrupt your journey.

You can be more flexible with the day tickets: besides the classic All Day Ticket there is also a 9 am Day Ticket and a 9 am Group Ticket. They are valid Mon -Fri from 0 am to 6 am and then again from 9 am till 6 am the following morning. At weekends and on public holidays you can even travel all day at a bargain price.
With these day tickets you can take 1 other person and up to 3 children aged 6-14 with you for 1 day’s travel. With the 9 am Group Ticket, up to 5 persons of any age can even travel at the money-saver flat rate.   

The 10x Day Ticket for one person gives you flexible mobility on the hvv on 10 days you choose yourself within a period of 30 days.

Season tickets

Our weekly and monthly season tickets at budget prices are good value for all those who use our services often and regularly.
On top of this, there are special concessionary offers for school children, apprentices and trainees or students, as well as for children and senior citizens 63+.
You can get all season tickets on a yearly subscription basis, cancellable to the end of any month and with a whole range of benefits, e.g. with a saving of some 20 % compared to a monthly season ticket!

Buying your ticket – save 7% online or via mobile

You can buy Single and Day Tickets from the bus driver, at ticket machines, via the App, or as a print@home ticket from our Online Shop. Tickets do not need to be stamped and cancelled before you start your journey as they do in some German cities. Our tip: buy Single, Day, Group and supplementary tickets online or in the hvv App, then you not only save the annoying search for the right small change, you even get 7% off! 

Mobility for everyone

We have put together a special information package for mobility-impaired passengers to help you when using hvv trains, buses and harbour ferries.

Service offers for your car

Are you using your own car? Then why not take advantage of the convenient Park+Ride facilities at one of our rapid transit and regional rail stations?  That way you save yourself the hassle of trying to find somewhere to park in the Inner City. And for all those who only need a car occasionally, we have attractive offers from our car sharing partners.

Do you want to take your bike along?

You can take your bike on bord hvv rapid transit and regional rail services, on the ferries as well as on many buses subject to certain conditions.

Plan your travel with us!

Our location and mobility cost calculator (in German) gives you a practical tool for finding out everything about your new routes – and it doesn’t cost you anything!

Our special offer for hvv newbies

We want to give you a helping hand in exploring how to get to work, school, kindergarten and other places you need to go, so we are making a very special introductory offer:
You can travel free of charge for one week by bus and rapid transit train in Hamburg AB:

Travel free of charge for 7 days on the hvv

Our introductory offer to get to know us: explore your new neighbourhood with the hvv. For a whole week. Go everywhere with a ticket for the Hamburg AB area or for 4 fare zones. And this is how easy it is:

1. Send your form from the local citizen’s residence registration office by post or e-mail

There is one little condition: the day of moving into your new home on the residence registration form (not the day it was issued) must show that you only moved here a maximum of 3 months ago and that your new home is inside the hvv area. Then send off your form as fast as you can.
Send a copy by post to hvv GmbH, Steindamm 94, 20099 Hamburg. Please indicate “new resident” clearly on it or send you registration form by e-mail to neubuerger@hvv.de.

Data privacy note: sending it by post is always safer than as an e-mail attachment.

2. Redeem your voucher code

You will receive the code by e-mail. You can use it to buy a weekly 24/7 season ticket for the Hamburg AB area or for 4 fare zones via the hvv App for 0 – €. The code can be redeemed in the hvv App up to 4 weeks after you have received it.

3. Start off on your week of discovery with the hvv!

Off you go. Hamburg is waiting for you.

And when the 7-day test period is up? Why not get an all-year season ticket:

  • You save something like 20 % compared to a monthly season ticket.
  • You can change your ticket details or cancel the season ticket as per any month.*
  • At weekends and on public holidays you can travel on the entire network (fare rings A-H) with an all-year 24/7 season ticket and take 1 other person and 3 children (from 6-14 years of age) with you free of charge.

* If you cancel within the first 12 months you only pay the difference between the all-year 24/7 and a monthly season ticket.  

Conditions of use and data privacy

Our special offer for new arrivals is available till 31.12.2021. If you would like to read the Conditions of Use for our special offer for new residents, just click here (997,96 KB)  (in German). We will also be happy to inform you how we handle your personal data. Then please click here (in German).