It’s nice that you have found a new home here. Setting up home somewhere new always means a fresh start for your mobility too. We want to help you to find the best way to get to work, school, kindergarten and all the other places you want to go to, so we are making you a very special introductory offer:
Get a complimentary weekly season ticket for Hamburg AB or 4 fare zones and go on a tour of discovery in your new neighbourhood with the hvv. For a whole week.
There is one little thing to remember: the day of moving into your new home on the residence registration form (not the day it was issued) must show that you only moved here a maximum of 3 months ago and that your new home is inside the hvv area. Then you can upload your residence form here (use the blue button "Daten eingeben") without any hassle. Alternatively, you can send a copy of the residence registration form by post to hvv GmbH, Steindamm 94, 20099 Hamburg. Please indicate “Frisch umgezogen” (just moved here) clearly on it.
A little later you will receive your code by email. You can redeem it to get a weekly 24/7 season ticket for the Hamburg AB area or for 4 fare zones in the hvv app. The code is valid for up to 4 weeks after you have received it. Start off on your week of discovery with the hvv!
Hamburg is waiting for you. Please observe the Conditions of Use (1,95 MB) (in German) as well as the information on How we Treat your Data.
Under the header Timetables you can find your route in no time at all.
In the hvv you can choose between apps, which are exactly tailored to what you need. Whether it is buying tickets, information on connections, route planning or sharing offers - just select t
that suits your needs.
You can reach us on our hvv Infoline under 040/19 449. If you need personal advice, just go into one of our many service centres and sales points - there is bound to be one near you. We look forward to seeing you there.
We have put together a special information package for mobility-impaired passengers to help you when using buses, trains and ferries.
Are you using your own car? Then why not take advantage of the convenient park+ride facilities at one of our rapid transit and regional rail stations? That way you save yourself the hassle of trying to find somewhere to park in the Inner City.
And for all those who only need a car occasionally, we have attractive offers from our car sharing partners.
You can take your bike on board hvv rapid transit and regional rail services, on the ferries as well as on many buses subject to certain conditions.
Our location and mobility cost calculator gives you a practical tool for finding out everything about your new routes – and it doesn’t cost you anything!
For all those who only travel by bus and rapid transit now and again, we have single and day tickets.
Single Tickets take you directly where you want to go – and you can change lines or interrupt your journey.
You can be more flexible with the day tickets: besides the classic All Day Ticket there is also a 9 am Day Ticket and a 9 am Group Ticket. They are valid Mon -Fri from 0 am to 6 am and then again from 9 am till 6 am the following morning. At weekends and on public holidays you can even travel all day at a bargain price.
With these day tickets you can take 1 other person and up to 3 children aged 6-14 with you for 1 day’s travel. With the 9 am Group Ticket, up to 5 persons of any age can even travel at the money-saver flat rate.
Our weekly and monthly season tickets at budget prices are good value for all those who use our services often and regularly.
On top of this, there are special concessionary offers for school children, apprentices and trainees or students, as well as for children and senior citizens 63+.
You can get all season tickets on a yearly subscription basis, cancellable to the end of any month and with a whole range of benefits, e.g. with a saving of some 20 % compared to a monthly season ticket!
You can buy Single and Day Tickets from the bus driver, at ticket machines, via the App, or as a print@home ticket from our Online Shop. Tickets do not need to be stamped and cancelled before you start your journey as they do in some German cities. Our tip: buy Single, Day, Group and supplementary tickets online or in the hvv App, then you not only save the annoying search for the right small change, you even get 7% off!
