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Komm gut nach Hause

In and around Hamburg

In and around Hamburg

New citizens

As a newcomer to Hamburg you can test how to get where you want in Hamburg the best way with HVV services for 7 days – and we will pay for it!!

Moving into a new home also means for you finding the best ways to get to all the places you need to go, to work, school and sport. We want to make that especially easy for you. Here is our introductory offer: Travel free of charge for 1 week on HVV services in Hamburg AB or over 4 fare zones.

1. Send your form from the local residence registration office by email to neubuerger@hvv.de

Alternatively, you can send a copy of the residence registration form by post to HVV GmbH, Steindamm 94, 20099 Hamburg. Please indicate “new resident” clearly on it.

2. You will then receive an email from us with a voucher code.

With this code, you can buy a 24/7 weekly season ticket for the area Hamburg AB via the HVV App for 0 €. There is one little condition: your residence registration form must prove that you only moved here a maximum of 3 months ago (the day of moving into your new home on the residence registration form).

3. Just enter the voucher code in the HVV App.

And off you go! For 1 whole week you can explore the entire city of Hamburg as well as several towns and municipalities in the area surrounding Hamburg. Download the HVV App for iOS or Android into your app store.

And when the 7 days are up? We have just the right ticket for you!

It doesn’t matter whether you are travelling by yourself or in a group, frequently or only now and again, short trips or long journeys –you will find the right ticket here.

Conditions of use and data privacy

If you would like to read the Conditions of Use for our special offer for new residents, just click here (only in German). We will also be happy to inform you how we handle your personal data. Then please click here.