Our introductory offer to get to know us: explore your new neighbourhood with the HVV. For a whole week. Go everywhere with a ticket for the Hamburg AB area or for 4 fare zones. And this is how easy it is:
1. Send your form from the local citizen’s residence registration office by post or e-mail
There is one little condition: the day of moving into your new home on the residence registration form (not the day it was issued) must show that you only moved here a maximum of 3 months ago and that your new home is inside the HVV area. Then send off your form as fast as you can.
Send a copy by post to HVV GmbH, Steindamm 94, 20099 Hamburg. Please indicate “new resident” clearly on it or send you registration form by e-mail to email@example.com.
Data privacy note: sending it by post is always safer than as an e-mail attachment.
2. Redeem your voucher code
You will receive the code by e-mail. You can use it to buy a weekly 24/7 season ticket for the Hamburg AB area or for 4 fare zones via the HVV App for 0 – €. The code can be redeemed in the HVV App up to 4 weeks after you have received it.
3. Start off on your week of discovery with the HVV!
Off you go. Hamburg is waiting for you.
And when the 7-day test period is up? Why not get an all-year season ticket:
- You save something like 20 % compared to a monthly season ticket.
- You can change your ticket details or cancel the season ticket as per any month.*
- At weekends and on public holidays you can travel on the entire network (fare rings A-H) with an all-year 24/7 season ticket and take 1 other person and 3 children (from 6-14 years of age) with you free of charge.
* If you cancel within the first 12 months you only pay the difference between the all-year 24/7 and a monthly season ticket.