The HVV Mobility Ticket for registered refugees allocated to Hamburg in initial reception centres in Hamburg will be issued non-transferably to refugees when they are registered for the first time.
It is generally valid from the day of its issue for three months and entitles you to as many journeys as you like in Hamburg AB. The monthly costs of 29.92 € (for adults), or 14.96 € (for children aged 6-17) will be automatically deducted from your pocket money.
You receive information about the HVV Mobility Ticket at your initial reception centre.
With the HVV Mobility Ticket, refugees can get to public offices, doctors or language courses and information meetings and are able in general to travel in the city.
When you leave the Hamburg initial reception centres or if you start to receive benefits under the Social Security Code (SGB II or XII) you must return your HVV Mobility Ticket. From that point onwards you need to buy regular HVV tickets in order to travel.
The take-along bonus
Between 01.09.2020 and 31.12.2020 inclusive, season ticket holders can benefit from an extra bonus during the validity of their ticket: within the existing area of validity of their ticket, they can take along 1 other person and up to 3 children aged 6–14 at no extra charge from Mondays to Fridays starting at 11 am, on Saturdays, Sundays and public holidays all day. Supplementary tickets and upgrade tickets for Sprinter bus/regional trains RB/RE are then valid for all those you take along under this ruling. As always, children under 6 travel free of charge anyway.