If you wish to cancel your subscription, please remember that you must do it at the latest by the 10th of the month so that it becomes effective at the end of that month. And this is how you do it:
hvv Deutschlandticket in the hvv switch App
The easiest and quickest way to cancel your ticket is to do it yourself in the App:
- Click in the menu item “Deutschlandticket” on the button “Cancel ticket”.
- The expiry date of your ticket will then be displayed under “Expiry date”.
Alternatively, you can cancel the ticket via the contact form.
hvv Deutschlandticket on a chipcard
You can cancel your subscription yourself in your meinhvv client account.
Alternatively, you can cancel the ticket via the contact form.
hvv Jobticket (incl. apprentices/trainees) and hvv Klimaticket
You can cancel your Jobticket yourself without any hassle in the "Abo Portal". You can find further information together with instructions in our FAQ (in German).
Alternatively, speak directly to your employer or the company where you are doing your apprenticeship about cancelling your hvv Deutschlandticket.
Deutschlandsemesterticket
The hvv Deutschlandticket is an integral element of your Semesterticket. Therefore please speak directly to your university or college of higher education.