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In and around Hamburg

Service Centres and Sales Points

With us, you can complete a lot of tasks without any hassle online. You can sign up for an all-year season ticket online, buy a monthly season ticket or a single ticket via the APP  or get print@home single tickets and weekly season tickets (for all those without a smartphone) in our Online Shop.

Make changes online - it's easy!

You can make changes to your existing all-year season ticket subscription any time you want via our service bot (in German). Just select the button Abo / hvv Card /Profiticket and enter what you want to change.

And it goes without saying that we will always be happy to see you in person in our service centres.

We are happy to help

service centres

At our hvv service centres you can find a comprehensive range of services and advice on all topics to do with public transport.

sales points

At our hvv sales points you can obtain the most frequently needed validity stickers for weekly and monthly season tickets.

video service centres

hvv video service centres offer a personal advisory service and ticket sales via video telephone.