hvv Apps

This is what the hvv App (in German) for iOS and Android offers:

• always keep your most frequent destinations and your favourites in view
• the departures of all lines around where you are
• always find the best connection to where you want to go with the hvv route planner
• 7 % off on single and day tickets
• pay for your ticket any way you want – now also with PayPal.
• new: the new 10x Day Ticket – exclusively in the hvv App

N.B.: to buy the tickets you need a meinhvv account (it won’t cost you anything). If none exists at present, it will be automatically set up during the registration process. In this meinhvv account you can see your purchase history as well as the means of payment you have chosen at any time.

With just a one-off registration in hvv switch and a few clicks you can:

• buy the main hvv tickets including 7 % online discount
• book a MOIA journey
• use cars from SIXT share and MILES
• rent a TIER e-scooter

Just download the App in your App Store or Google Play, register as a one-off in hvv switch and store an existing PayPal account as your means of payment.

Any more questions? Then click on hvv switch to find out more. 

You want to get from A to B, and you haven’t got a timetable to hand?? With the ioki Hamburg App for iOS or Google Play you can book your journey individually with just a few clicks. 

The special feature: wherever possible, we combine several journey requests, so other passengers with a similar destination may get on during your journey. That helps to reduce the pressure on the roads and the environment. This on-demand service is on offer from Verkehrsbetriebe Hamburg-Holstein GmbH (VHH) (in German) together with ioki, a subsidiary of Deutsche Bahn.

The advantages at a glance: 

• many stops, short distances to get to them
• always there for you: on call 24/7 
• transparent: you can see at once which vehicle can pick you up and, after you book, where it is at the moment
• transparent costs too: hvv fare scale + a service surcharge per journey
• we want to know what you think: you can give us feedback about ioki after a journey in the APP 

How to pay

You can pay with no hassle direct in the ioki Hamburg App via credit card or Paypal. That goes for the service surcharge as well if you already have a valid hvv ticket. Alternatively, you can buy a prepaid card or remit the fare money via SEPA transfer, and the journeys or the service surcharge can be paid in advance to VHH (German only).

Do you have any questions? Then find out more on ioki Hamburg (German only).

Using the Info-App and an NFC-enabled smartphone you can read out your hvv Card yourself – any time you want and wherever you are. That means that you always have an overview of what products are on your electronic personal travel pass. The hvv Card-Info-App is available for Android and iOS (information and App in German). 

Please note: The App will only show what tickets have been purchased.  It is not possible to use it to check whether they are valid at the location where you are or for the journey you are on at that moment.