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In and around Hamburg

hvv Apps

The right solution for everyone

Do you want one App which does everything you need - from information on your connections to buying your ticket? Or do you only need a quick purchase function for your favourite products including ride -sharing? Simply choose the App which suits you. 

With the hvv App for iOS and Android you have the perfect companion when you are out and about. Thanks to a new update, your App can now do even more:

  • Keep an overview of your regular destinations and favourites directly on your home screen.  
  • Call up the departure times of all lines at the stops or stations near you with just a click.  
  • Always find the best connection recommended to get where you want to go with the hvv route planner.
  • You continue to get 7 % off on single and day tickets.
  • Pay for your tickets the way that suits you – now also via PayPal.

You can find more help and advice in our FAQ (in German).

With hvv switch, you only need a one-off registration and a few clicks to:

  • purchase the main hvv tickets (incl. 7 % online discount)
  • book rides with MOIA (including with a child’s seat or raised seat for children)  
  • use cars from SIXT share, MILES and WeShare
  • hire e-scooters from TIER and Voi

Just download the App for iOS or Android, register at hvv switch and store an existing PayPal account, Amex, Visa or Mastercard as your means of payment.  

Do you have any questions? Then find out more on hvv switch.



Mobility is moving into a new smart age with our on-demand mobility shuttle service: you can book your ride individually via an App for iOS or Android (in German) without needing to consult a timetable. 

Put together your own journey chain with hvv hop and get where you want to go  conveniently, fast and safely.

Four areas are served

Area served

Mon-Frid

Sat

Sun

Harburg

0:00 till 
24.00

0:00 till 
24.00

0:00 till 
24.00

Henstedt-Ulzburg
in Kreis
Segeberg

4:30 till
0:00

4:30 till
0:00

8 till
23.00

Brunsbek/Trittau
in Kreis
Stormarn

5:15 till
23.00

5:15 till
23.00

5:15 till
23.00

Ahrensburg
in Kreis
Stormarn

4:30 till
0:30

5:30 till
0:30

8 till
23.00

Travel with your hvv ticket + a surcharge

To use hvv hop, you only need a regular hvv ticket and pay an additional surcharge for the on-demand service:

  • Your valid ticket (e.g. a day ticket, weekly, monthly or all-year season ticket) will be accepted by our drivers when you show it to them. You only need to book the surcharge for each ride via the App.
  • Do you need another ticket? No problem! You can also purchase the ticket plus surcharge together in the App.  

You can access flexible mobility through dial-a-ride taxis or minibuses in Vier- und Marschlanden as well as Geesthacht/Worth. You only need a few clicks in the hvv AST App to book your minibus. The App is available for iOS and Android (in German).

Get around flexibly in the Elbmarsch region with elbMOBIL: journeys can be booked with no hassle via App – there’s no leafing through timetables and no long lead time needed. The elbMOBIL is priced according to the hvv fare scale you already know plus a convenience surcharge of €1. 

The elbMOBIL App is available for iOS and Android (in German). You can find out more at the website of KVG Stade (in German).

With the Info App and a NFC-capable smartphone you can read out your hvv Card yourself and have all the information on your personal travel pass at your fingertips.   The hvv Card Info App is available for iOS and Android (in German):

  • It‘s clear: you have a clearly structured overview of all the stored content  – such as, e.g., your all-year season ticket, the tickets you have purchased  or the period your hvv Card is valid for.
  • It’s simple: the App is very easy to use and self-explanatory. All you need is an NFC-capable smartphone.
  • And it’s fast: to read out your hvv Card, you only need to hold it against your smartphone for a moment.

N.B.: the App is only for viewing the tickets you have purchased. It will not check whether they are valid.

You can find out more in our FAQ (in German).

Please always make sure before you begin your journey or go onto the platform that  your ticket has been fully downloaded and your smartphone is working properly. This avoids any problems when we need to check your ticket.

Whenever you use the purchase function, please always be sure that you have completely downloaded the ticket before you start your journey or go onto the station platform and that your smartphone is working properly. We can only check your ticket without any trouble in an inspection then.