hvv Apps

All you need for your mobility in one app

• Buy a hvv Deutschlandticket with just a few clicks – and off you go
• Book all the tickets foryou and an accompanying person directly in the connections info screen
• Pay whatever way you like, via PayPal,  by credit/debit card or SEPA direct debit
• Get 7 % online discount when you buy single, day, group or bicycle tickets
• Use the route planner and find the best connection to get where you want to go
• Always be informed – thanks to live real-time info on disruptions to services, push-notifications and real-time displays on the buses.
• Everything at a glance: personalize your start screen with your most frequent destinations, departure times near you and your ticket favourites  
• Make use of car sharing options  (SIXT share, MILES, cambio and Free2move), E-scooters and MOIA when you need to  - all with just one account

Download the App for iOS or Android now. You an find more details at hvv switch.

The hvv App – tickets and information on connections

Your tried and trusted support on the hvv

• Buy single, day, weekly and monthly tickets  
• 7 % online discount on single, day, group or bicycle tickets
• Timetable information and departure times of all lines near you
• Save your favourites and get disruption notifications for selected lines
• Pay via PayPal, by credit /debit card or SEPA direct debit

Download the App for iOS or Android now. If you need more help, go to our FAQ (in German).

With the new “hvv Custom App”, vhh.mobility has developed an assistance app to help passengers who are visually impaired or have hearing difficulties when they use hvv services. The “hvv Custom App” for (iOS und Android) extends our barrier-free product range with the following core functions:

Departure times

Information about the times services leave any hvv stop or station can be shown with an enlarged display, in high contrast or as voice output.

Registering where you will get on and off for a journey 

Visually impaired passengers can now register for their journey so that the bus drivers know where they want to board and where they want to get off before they get on.

Important: In the present development phase this service is restricted to vhh.mobility buses.

Real time route and next stop information

The course of your journey can be shown in real time so that users always know where they are at that moment and what stops come next. The size and contrast of the display can also be adjusted here to suit passengers’ individual needs.

Information about interruption of services

Passengers with hearing difficulties can activate a display of the most frequent service disruptions. This gives them the opportunity to ask the service personnel or other passengers for confirmation of the situation and to ask for help if needed.

Outlook

It is planned to expand the journey registration function to further bus lines and to integrate on-demand services such as hvv hop.

You can find more information at the vhh.mobility website.

Using hvv Chipcard Info and with an NFC-enabled smartphone, you can read out your hvv chipcard yourself. This function can be used e.g. for  your hvv Deutschlandticket, your school pass or the hvv Prepaid Card. 

To read out your hvv chipcard or hvv Prepaid Card, you only need a short contact with your  NFC-enabled smartphone. You will then see an overview of all information straight away in the display of your smartphone:

• your season ticket with period and area of validity as well as the relevant contract partners
• or single tickets purchased with the hvv Prepaid Card. 

N.B.: the App for iOS or Android (in German) is only used to display your ticket.  It can not be used to check whether your ticket is valid or not.  

Any questions? We have the answers (in German).

Mobility is moving into a new smart age with our on-demand mobility shuttle service: you can book your ride individually via an App for iOS or Android (in German) without needing to consult a timetable. 

Put together your own journey chain with hvv hop and get where you want to go conveniently, fast and safely.

Areas served

Travel with your hvv ticket + a surcharge

To use hvv hop, you only need a regular hvv ticket and pay an additional surcharge for the on-demand service:

• Your valid ticket (e.g. a day ticket, weekly, monthly or all-year season ticket) will be accepted by our drivers when you show it to them. You only need to book the surcharge for each ride via the App.
• Do you need another ticket? No problem! You can also purchase the ticket plus surcharge together in the App.  

You can access flexible mobility through dial-a-ride taxis or minibuses in Vier- und Marschlanden as well as Geesthacht/Worth. You only need a few clicks in the hvv AST App to book your minibus. The App is available for iOS and Android (in German).

Get around flexibly in the Elbmarsch region with elbMOBIL: journeys can be booked with no hassle via App – there’s no leafing through timetables and no long lead time needed. The elbMOBIL is priced according to the hvv fare scale you already know plus a convenience surcharge of €1,50. 

Operating hours

The elbMOBIL App is available for iOS and Android (in German). You can find out more at the website of KVG Stade (in German).