Do you want one App which does everything you need - from information on your connections to buying your ticket? Or do you only need a quick purchase function for your favourite products including ride -sharing? Simply choose the App which suits you.
hvv Apps
With the hvv App (in German) for iOS or Android you have the perfect companion when you are out and about. Thanks to a new update, your App can now do even more:
- Keep an overview of your regular destinations and favourites directly on your home screen.
- Call up the departure times of all lines at the stops or stations near you with just a click.
- Always find the best connection recommended to get where you want to go with the hvv route planner.
- You continue to get 7 % off on single and day tickets.
- Pay for your tickets the way that suits you – now also via PayPal.
You can find more help and advice in our FAQ (in German).
With hvv switch, you only need a one-off registration and a few clicks to:
- hvv Deutschlandticket
- purchase the main hvv tickets (incl. 7 % online discount)
- hvv Any (FAQ)
- timetable info
- book rides with MOIA (including with a child’s seat or raised seat for children)
- use cars from SIXT share, MILES, cambio and Free2move
- hire e-scooters from Voi
Just download the App (in German) for iOS oder Android, register at hvv switch and store an existing PayPal account, Credit/Debit Card (Amex, Visa, Mastercard) or SEPA Direct Debit - as your means of payment.
Do you have any questions? Then find out more on hvv switch.
Mobility is moving into a new smart age with our on-demand mobility shuttle service: you can book your ride individually via an App for iOS or Android (in German) without needing to consult a timetable.
Put together your own journey chain with hvv hop and get where you want to go conveniently, fast and safely.
Four areas are served
| Area served | Mon-Frid | Sat | Sun |
| Harburg | 0.00 till 24.00 | 0.00 till 24.00 | 0:00 till 24.00 |
| Henstedt-Ulzburg in Kreis Segeberg | 4.30 till 0.00 | 5.15 till 0.00 | 5:15 till 23.00 |
| Brunsbek, Lütjensee, Trittau, Braak und Siek in Kreis Stormarn | 5.15 till 23.00 | 5.15 till 23.00 | 5:15 till 23.00 |
Travel with your hvv ticket + a surcharge
To use hvv hop, you only need a regular hvv ticket and pay an additional surcharge for the on-demand service:
- Your valid ticket (e.g. a day ticket, weekly, monthly or all-year season ticket) will be accepted by our drivers when you show it to them. You only need to book the surcharge for each ride via the App.
- Do you need another ticket? No problem! You can also purchase the ticket plus surcharge together in the App.
Get around flexibly in the Elbmarsch region with elbMOBIL: journeys can be booked with no hassle via App – there’s no leafing through timetables and no long lead time needed. The elbMOBIL is priced according to the hvv fare scale you already know plus a convenience surcharge of €1.
The elbMOBIL App is available for iOS and Android (in German). You can find out more at the website of KVG Stade (in German).
With the new “hvv Custom App”, vhh.mobility has developed an assistance app to help passengers who are visually impaired or have hearing difficulties when they use hvv services. The “hvv Custom App” for (iOS und Android) extends our barrier-free product range with the following core functions:
Departure times
Information about the times services leave any hvv stop or station can be shown with an enlarged display, in high contrast or as voice output.
Registering where you will get on and off for a journey
Visually impaired passengers can now register for their journey so that the bus drivers know where they want to board and where they want to get off before they get on.
Important: In the present development phase this service is restricted to vhh.mobility buses.
Real time route and next stop information
The course of your journey can be shown in real time so that users always know where they are at that moment and what stops come next. The size and contrast of the display can also be adjusted here to suit passengers’ individual needs.
Information about interruption of services
Passengers with hearing difficulties can activate a display of the most frequent service disruptions. This gives them the opportunity to ask the service personnel or other passengers for confirmation of the situation and to ask for help if needed.
Outlook
It is planned to expand the journey registration function to further bus lines and to integrate on-demand services such as hvv hop.
You can find more information at the vhh.mobility website.
Using hvv Chipcard Info and with an NFC-enabled smartphone, you can read out your hvv chipcard yourself. This function can be used e.g. for your hvv Deutschlandticket, your school pass or the hvv Prepaid Card.
To read out your hvv chipcard or hvv Prepaid Card, you only need a short contact with your NFC-enabled smartphone. You will then see an overview of all information straight away in the display of your smartphone:
- your season ticket with period and area of validity as well as the relevant contract partners
- or single tickets purchased with the hvv Prepaid Card.
N.B.: the App for iOS or Android (in German) is only used to display your ticket. It can not be used to check whether your ticket is valid or not.
Any questions? We have the answers (in German).