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In and around Hamburg

hvv Apps

In the hvv you can choose between different apps which are exactly tailored to your needs. Whether you need to buy a ticket, find the right connection, plan your route or see our sharing offers – just choose the app which suits you best.  

This is what the hvv App (in German) for iOS and Android offers:

  • always keep your most frequent destinations and your favourites in view
  • the departures of all lines around where you are
  • always find the best connection to where you want to go with the hvv route planner
  • 7 % off on single and day tickets
  • pay for your ticket any way you want – now also with PayPal.

With just a one-off registration in hvv switch and a few clicks you can:

  • buy the main hvv tickets including 7 % online discount
  • book a MOIA journey
  • use cars from SIXT share, MILES and WeShare
  • rent a TIER e-scooter

Just download the App in your App Store or Google Play, register as a one-off in hvv switch and store an existing PayPal account as your means of payment.

Any more questions? Then click on hvv switch to find out more. 

You want to get from A to B, and you haven’t got a timetable to hand?? With the ioki Hamburg App for iOS or Google Play you can book your journey individually with just a few clicks. 

The special feature: wherever possible, we combine several journey requests, so other passengers with a similar destination may get on during your journey. That helps to reduce the pressure on the roads and the environment. This on-demand service is on offer from Verkehrsbetriebe Hamburg-Holstein GmbH (VHH) (in German) together with ioki, a subsidiary of Deutsche Bahn.

The advantages at a glance: 

  • many stops, short distances to get to them
  • always there for you: on call 24/7 
  • transparent: you can see at once which vehicle can pick you up and, after you book, where it is at the moment
  • transparent costs too: hvv fare scale + a service surcharge per journey
  • we want to know what you think: you can give us feedback about ioki after a journey in the APP 

How to pay

You can pay with no hassle direct in the ioki Hamburg App via credit card or Paypal. That goes for the service surcharge as well if you already have a valid hvv ticket. Alternatively, you can buy a prepaid card or remit the fare money via SEPA transfer, and the journeys or the service surcharge can be paid in advance to VHH (German only).

Do you have any questions? Then find out more on ioki Hamburg (German only).

Using the Info App and an NFC-capable smartphone you can read out your hvv Card yourself and get an immediate overview of all the information stored on your personal travel pass. The hvv Card Info App is available for Android and iOS :

  • Clear: all the stored contents are clearly shown – e.g. your all-year season ticket, purchased tickets or the period of validity of your hvv Card.
  • Simple: the App is very easy to use and self-explanatory. All you need is a smartphone which is NFC-capable.
  • Fast: a short contact with your smartphone is sufficient to read out your hvv Card.

N.B.: The App will only display purchased tickets. It cannot be used to check whether they are valid. 

Whenever you use the purchase function, please always be sure that you have completely downloaded the ticket before you start your journey or go onto the station platform and that your smartphone is working properly. We can only check your ticket without any trouble in an inspection then.