The original version (as of 18 September 2025) of the privacy policy for the hvv-deutschlandticket.de website and our former hvv Plus loyalty programme can be found here (in German).
hvv Plus
General questions
The terms and conditions of participation in our former hvv Plus benefits programme can be found in their original version (as of 18 September 2025) here (in German).
No, you do not need to do anything. We will automatically delete your hvv Plus member account and your personal data in accordance with our privacy policy.
In accordance with the hvv Plus terms and conditions and our privacy policy, we will delete your personal data in compliance with data protection regulations.
No, your hvv switch account will not be deleted.
No, we are discontinuing the monthly hvv Plus newsletter.
No. You can continue to use your hvv Deutschlandticket, hvv Jobticket or hvv Deutschlandsemesterticket as normal.